Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

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NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

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Life skill development

Develop core life skills to easily achieve your goals.

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Assistance with Daily Life NDIS

Foster independence with our help.

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Hospital Discharge

NDIS Participants Discharging from Hospital

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NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

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NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

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24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

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NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

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NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

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Nursing

Receive effective care with our AHPRA registered nurses.

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Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

Professional
Care

Best Quality
Services

Highly
Professional Team

Skilled, Bilingual Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

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Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

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Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

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Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
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I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

Get in Touch with Our Friendly Team

Looking for a Reliable NDIS Provider in Mulgrave? You’ve Found One.

If your support has ever felt disconnected or impersonal, you’re not alone. Many participants in Mulgrave have told us the same thing: “I just want someone who understands my needs and doesn’t keep changing on me.”

At Independent Ability Care, we believe good care starts with real connection. As your local NDIS provider in Mulgrave, we provide consistent, culturally respectful support that’s built around you — your life, your pace, and your values. Read More

Why Participants in Mulgrave Choose Us

In a diverse community like Mulgrave, understanding culture and communication matters. Whether you're navigating the NDIS for the first time or switching providers, we’re here to listen and help.

Here’s what sets us apart:

  • You’ll have familiar support workers — not a new person each week
  • Our team speaks your language: Dari, Urdu, Hindi, Tagalog, Farsi and more
  • No rushed services or confusing fees
  • Support that respects your family, your goals, and your preferences
  • We take time to plan with you — not just for you

We don’t believe in ticking boxes. We believe in showing up — consistently and with care.

What We Offer as a Local NDIS service provider in Mulgrave

Our services are tailored, practical, and designed to help you live with more ease and confidence — every day.

  • Assistance with Daily Life: Help with personal care, meals, cleaning, and day-to-day routines that keep life on track.
  • Hospital Discharge Support: Coming home after a hospital stay? We make the transition safe, supported, and less stressful.
  • 24-Hour Complex Care: For participants who need round-the-clock support, we offer qualified, compassionate care you can trust.
  • Transport Services: Need to get to an appointment, program or social activity? We’ll get you there safely and reliably.
  • Nursing Services: Our qualified team provides in-home health and disability support with dignity and respect.

Whatever you need, we’ll shape a support plan that works for you and evolves as your goals do.

Who We Work With in Mulgrave

We support a wide mix of participants in Mulgrave — all with different goals but the same desire for support that feels real and reliable.

We work with:

  • People with intellectual, physical or complex disabilities
  • Participants from multicultural backgrounds who want bilingual, culturally aware support
  • Families looking for consistent workers who build trust over time
  • Carers who need practical help — and clear communication
  • People rebuilding after bad experiences with other providers

If you're looking for NDIS support in Mulgrave that’s steady, understanding and centred around your needs, we’d love to help.

Why We’re Different

Participants often tell us: “I finally feel like someone sees me.”

That’s what we care about most.

  • You won’t have to repeat your story — we remember it
  • We work at your pace, with respect and patience
  • We won’t overbill, upsell, or rush your care
  • We speak your language — and understand your culture
  • We adjust support as your goals evolve, not when it’s convenient for us

We’re not here to “do the basics.” We’re here to help you live well.

You Deserve Better. Let’s Start Here.

If you're ready for NDIS support in Mulgrave that feels human, steady, and truly tailored — we’re ready to meet you.

Our Dandenong office is just minutes away, making it easy to reach a local team who knows your area and understands your needs. Read Less

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