Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

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NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

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Life skill development

Develop core life skills to easily achieve your goals.

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Assistance with Daily Life NDIS

Foster independence with our help.

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Hospital Discharge

NDIS Participants Discharging from Hospital

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NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

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NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

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24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

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NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

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NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

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Nursing

Receive effective care with our AHPRA registered nurses.

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Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

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Care

Best Quality
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Highly
Professional Team

Skilled Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

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Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

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Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

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Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Caring NDIS Provider You Can Trust

Choosing an NDIS provider isn’t just about services — it’s about finding people who listen, respect your journey, and support your independence every step of the way. At Independent Ability Care, we’re proud to be one of Melbourne’s most trusted registered NDIS providers, offering personalised, culturally sensitive support that truly makes a difference.

Have You Experienced These Challenges with Other NDIS Providers?

  • Felt confused or worried because costs weren’t clear or fees kept adding up?
  • Been passed between different support workers without building real relationships?
  • Struggled to find providers who understand your language or cultural background?
  • Felt rushed during appointments, like you were just another number?
  • Worried your goals weren’t really being heard or supported?
  • Experienced a lack of respect or cultural sensitivity in your care?

You’re not alone — many participants face these frustrations. But here’s where Independent Ability Care is different.

We believe your support should be clear, consistent, and respectful of your unique needs and culture. We prioritise transparency with no hidden fees, ensure continuity with familiar faces, and offer bilingual, culturally aware care that genuinely listens and adapts to you. Read More

NDIS Support That Feels Like More Than Just a Service

We understand how important it is to have familiar, reliable support workers who know your story and goals. As a leading NDIS disability services provider, we’re committed to continuity of care — no revolving door, no rushed sessions, just consistent, compassionate support tailored for you.

Bilingual NDIS Service Providers Who Understand Your Language & Culture

Language shouldn’t stand in the way of quality care. That’s why our team includes bilingual NDIS support providers fluent in Dari, Hazaragi, Farsi, Hindi, Urdu, and Tagalog. We don’t just translate words — we connect with your culture and make sure you feel truly heard.

Why IAC Stands Out as an NDIS Provider in Melbourne

  • Transparent funding use — we don’t charge hidden fees or add unexpected costs
  • Qualified, screened staff with Cert IV Disability, First Aid, and NDIS Worker Screening
  • Trauma-informed, person-centred approach focused on your goals
  • Genuine partnerships that build your confidence and independence

Helping You Reach Your NDIS Goals with Care & Respect

Your journey matters to us. We’re here to provide the kind of NDIS provider services that empower you to build confidence, foster connections, and achieve real progress. That’s why so many families and participants choose Independent Ability Care as their preferred NDIS services provider in Melbourne.

Ready to Experience the Difference? Let’s Talk.

If you want an NDIS service provider that puts you first, let’s start the conversation today. Reach out to Independent Ability Care — we’re here to listen, support, and help you take the next step with confidence.

We proudly support participants across Melbourne, offering personalised NDIS services tailored to local communities. Whether you're in the inner suburbs or further out in the south-east, our team is here to help. Explore the areas we service below:

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Our participants and their families testimonials

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
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I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

The Elm

Located within "The Elms" in a gated compound. The house is designed for family living that provides you all the essentials. Spanning roughly 50sq, it has 5 bedrooms and 3 bathrooms, inclusive of an ensuite, complemented by a spacious powder room on the ground floor. The layout includes several lounging zones on both floors, ensuring a serene retreat is always within reach.

Narre Warren North

1 Vacancy

5 Bedrooms

3 Bathrooms

Corio, VIC

Welcome to this thoughtfully designed property located at 56 Streeton Close, Corio, VIC. This spacious and well-maintained home offers a comfortable and secure living environment tailored to meet the needs of individuals seeking NDIS-supported housing.

Corio, Vic

2 Vacancy

4 Bedrooms

2 Bathrooms

Narre Warren

This family-friendly home offers three bedrooms and two bathrooms. The open-concept kitchen connects smoothly to a generous dining and living area, perfect for entertaining guests. Upon reserving your accommodation through Independent Ability Care, we extend a warm welcome with our complimentary welcome pack. This pack includes essentials such as a towel, shampoo, conditioner, and body wash, ensuring your comfort from the moment you arrive.

Narre Warren South, VIC 3805

5 Bedrooms

2 Bathrooms

2 Car Spaces

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