Learn how to access your community and pursue greater opportunities through our NDIS transport providers.
Get access to your community
We provide assistance with our NDIS transport providers, to improve individuals’ access to the community, work or education where they cannot do so through other means of transport.
Services we provide:
- Education and support on how to utilise public transport
- Personal transport through our support workers
NDIS Transport Provider
Skilled NDIS Transport Providers
At Independent Ability Care, we understand how vital reliable transport is to your independence and connection with the community. As experienced NDIS transport providers in Melbourne, we’re here to help you access your local community, work, education, and social opportunities safely and comfortably.
Get Access to Your Community with Trusted NDIS Transport Services
We provide tailored transport assistance for participants who can’t access their community through other means. Whether it’s attending appointments, education, work, or social activities, our NDIS transport services are designed to give you freedom and confidence on the move. Read More
What Can NDIS Transport Funding Be Used For?
NDIS transport funding is designed to help participants cover the costs of getting to and from essential activities when other transport options aren’t suitable. This funding can be used for:
- Travel to work, education, or training
- Getting to medical appointments or therapy sessions
- Attending social or community activities that support your goals
- Transport to and from disability-related services or support
It’s important to note that transport funding is usually available when your disability prevents you from using public transport or other mainstream options safely and independently.
If you want to learn more about how transport funding works in your NDIS plan, you can visit the official NDIS guide here.
Understanding the Three Levels of NDIS Transport Support
The NDIS offers different levels of transport funding to help participants access the community based on their activities and support needs. Here’s a simple breakdown of the three support levels:
Level 1
Participants who are not working, studying, or attending day programs but want to improve their community access may receive up to $1,784 per year. This level supports building connections and participating in social or recreational activities.
Level 2
If you’re working or studying part-time (up to 15 hours a week), attending day programs, or engaging in social, recreational, or leisure activities, you may be eligible for up to $2,676 per year. This funding helps cover transport for these activities.
Level 3
For participants working, looking for work, or studying at least 15 hours per week, and who cannot use public transport due to their disability, the NDIS may provide up to $3,456 per year. This level supports more frequent and complex transport needs.
Exceptional Circumstances
In some cases, higher transport funding may be available if your plan includes support that helps you participate in employment. This ensures you get the transport assistance needed to succeed in work-related activities.
Please note: These funding amounts may change over time. For the most up-to-date information on NDIS transport funding, please visit the official NDIS page here.
How Our NDIS Transport Provider Services Support You
- Personal transport support: Our caring support workers provide door-to-door assistance, helping you get where you need to go safely.
- Education and guidance: We offer advice and training on using public transport options to build your skills and independence.
- Flexible and dependable: Our transport services adapt to your schedule and needs, ensuring punctuality and peace of mind.
- Safety first: Our team is trained to assist with mobility equipment and ensure your journey is comfortable and secure.
Why Choose Independent Ability Care as Your NDIS Transport Provider in Melbourne?
- Experienced support workers familiar with Melbourne’s transport systems
- Culturally sensitive and bilingual team fluent in Dari, Hazaragi, Farsi, Hindi, Urdu, and Tagalog
- Transparent, no hidden fees — just clear, reliable support
- Person-centred approach that respects your preferences and goals
- Registered NDIS transport providers committed to quality and safety standards
Make the Most of Your NDIS Plan with Reliable Transport Support
Accessing your community and services shouldn’t be a challenge. Our NDIS transport providers help remove barriers so you can pursue education, employment, healthcare, and social connections that matter to you. Read Less
Learn how to travel and achieve your goals
Learn how to utilise various NDIS transport providers options to access the community and achieve your personal goals.
Boost independence as you learn to overcome barriers and you don't have to rely heavily on caregivers.
Reduce feelings of isolation as you learn to take public transport and integrate into society.
Increase and pursue educational, work and recreational opportunities when you’re able to travel.
Lead fulfilling lives without being restricted by mobility challenges
Having access to and knowledge how to utilise NDIS transport providers options is important in accessing the community and achieving your personal goals. With the right education and guidance of NDIS transport services, taking public transport will no longer be scary.
Our Promise to You
Choice and Control
“Your Choice of Care.” At IAC, you manage all your supports. We are flexible in providing care quality and understand the importance of your selection and management of support delivery.
Participant Focus
“Focus on what the participant wants, and we deliver” We understand participant’s focus and our job is to focus on what the participant wants and support them with the best possible outcome.
Growth
“Accept the pace of your journey.” Everyone has their own journey and their own way of reaching their goals, we are here to go through this journey with you and support your growth.
Diversity
‘‘We are all the same.’’ At IAC, we have enthusiastic staff from different cultures who are proud of what they do. We have created an inclusive environment that promotes equality for all stakeholders and staff.
Participants Reviews
I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.
Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!
I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.
Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.
WE ALL LOVE YOU ❤️
Why Choose Us?
Our values are at the centre of everything we do
for our participants, their families and the community.
Clear Communication
We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.
Person-Centered Care
Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.
Dedication
Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.
