Empower your journey
We can assist you in reaching your NDIS goals for intellectual disabilities by providing tailored support, helping you recognise your strengths and areas for growth, and offering guidance to develop essential life skills for achieving your objectives.
We can assist with:
- Social and interpersonal skills development
- Domestic skills (e.g. cooking, grocery shopping)
- Problem solving skills
- Personal care
- Home maintenance tasks
- NDIS Transport
- NDIS Accommodation
Empowering you to achieve personal and professional success
How we assist
We will support the choices you make and we will be there every step of the way to reaching that goal;
We will recognise where you need extra support, and will recommend and encourage you to try new skills;
We will respect your cultural background and understand the needs and requirements that may come with it.
We promise to listen to you. Freely share your thoughts and opinions on our services and we will adjust it to help you reach your goals.
Our Promise to You
Choice and Control
“Your Choice of Care.” At IAC, you manage all your supports. We are flexible in providing care quality and understand the importance of your selection and management of support delivery.
Participant Focus
“Focus on what the participant wants, and we deliver” We understand participant’s focus and our job is to focus on what the participant wants and support them with the best possible outcome.
Growth
“Accept the pace of your journey.” Everyone has their own journey and their own way of reaching their goals, we are here to go through this journey with you and support your growth.
Diversity
‘‘We are all the same.’’ At IAC, we have enthusiastic staff from different cultures who are proud of what they do. We have created an inclusive environment that promotes equality for all stakeholders and staff.
Participants Reviews
Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.
Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌
I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.
Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.
WE ALL LOVE YOU ❤️
Why Choose Us?
Our values are at the centre of everything we do
for our participants, their families and the community.
Clear Communication
We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.
Person-Centered Care
Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.
Dedication
Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.
Frequently Asked Questions
Do you offer services in languages other than English?
Yes we do! We speak English, Dari, Persian and Hindi.
How does your pricing work, and does it align with the NDIS Price Guide?
We need to understand what care you need and your goals before recommending our services. Once we have a complete understanding, we ensure that the recommended services are affordable within your NDIS plan budget and the NDIS price guide; that there are no hidden costs.
How are your staff trained, and can I choose who works with me?
We ensure that our staff have the qualifications for the job and they receive regular trainings so as to ensure continuous improvement of our services. As long as the support coordinator possess the right qualifications to provide you the care you need (depending on the service required), we are happy for you to make the choice.
What is your process for feedback, complaints, and continuous improvement?
We continually review the feedback and complains that we get so that we can improve the services we provide. If there is a complaint, we will keep you informed throughout the complaints process and inform you of the outcome and the reason behind it. If you’d like to submit a feedback or complaint, submit this form and select “feedback”.
I’m representing an NDIS participant and would like to sign up, how should I contact you?
You can fill up the form here or if you prefer to speak to us to find out more about our services, ring us at 1300 595 949.
