Living a fulfilled life
At Independent Ability Care we believe that NDIS social and community participation is essential to living a full life. With our excellent trained support workers anything is possible such as innovative community participation NDIS.
Services we are currently providing but not limited to:
- Attending exercise classes
- Embracing new hobbies
- Attending gatherings (e.g. social, family, religious)
- Shopping
Making life a joyful experience
We value the social and community participation NDIS community, and respect the different cultures, values and beliefs for each of our clients. We support you to engage with your family, friends and chosen community in the ways you want to.
NDIS social and community participation through social events allows you to be exposed to a variety of cultures, ideas, and social norms, so as to promote tolerance and understanding. Some of our activities that we’ve done:
- BBQ cook out for Easter
- Game days (e.g. competing in pairs)
Our Promise to You
Choice and Control
“Your Choice of Care.” At IAC, you manage all your supports. We are flexible in providing care quality and understand the importance of your selection and management of support delivery.
Participant Focus
“Focus on what the participant wants, and we deliver” We understand participant’s focus and our job is to focus on what the participant wants and support them with the best possible outcome.
Growth
“Accept the pace of your journey.” Everyone has their own journey and their own way of reaching their goals, we are here to go through this journey with you and support your growth.
Diversity
‘‘We are all the same.’’ At IAC, we have enthusiastic staff from different cultures who are proud of what they do. We have created an inclusive environment that promotes equality for all stakeholders and staff.
Our participants and their families testimonials
Participants Reviews
I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.
Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!
I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.
Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.
Very happy with the services received 
Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌
Why Choose Us?
Our values are at the centre of everything we do
for our participants, their families and the community.
Clear Communication
We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.
Person-Centered Care
Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.
Dedication
Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.
Frequently Asked Questions
Do you offer services in languages other than English?
Yes we do! We speak English, Dari, Persian and Hindi.
How does your pricing work, and does it align with the NDIS Price Guide?
We need to understand what care you need and your goals before recommending our services. Once we have a complete understanding, we ensure that the recommended services are affordable within your NDIS plan budget and the NDIS price guide; that there are no hidden costs.
How are your staff trained, and can I choose who works with me?
We ensure that our staff have the qualifications for the job and they receive regular trainings so as to ensure continuous improvement of our services. As long as the support coordinator possess the right qualifications to provide you the care you need (depending on the service required), we are happy for you to make the choice.
What is your process for feedback, complaints, and continuous improvement?
We continually review the feedback and complains that we get so that we can improve the services we provide. If there is a complaint, we will keep you informed throughout the complaints process and inform you of the outcome and the reason behind it. If you’d like to submit a feedback or complaint, submit this form and select “feedback”.
I’m representing an NDIS participant and would like to sign up, how should I contact you?
You can fill up the form here or if you prefer to speak to us to find out more about our services, ring us at 1300 595 949.
