Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

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NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

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Life skill development

Develop core life skills to easily achieve your goals.

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Assistance with Daily Life NDIS

Foster independence with our help.

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Hospital Discharge

NDIS Participants Discharging from Hospital

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NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

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NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

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24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

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NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

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NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

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Nursing

Receive effective care with our AHPRA registered nurses.

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Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

Professional
Care

Best Quality
Services

Highly
Professional Team

Skilled, Bilingual Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

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Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

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Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

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Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
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I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

Get in Touch with Our Friendly Team

Looking for a Reliable NDIS Provider in Sunshine? You’ve Found One.

If you’ve ever felt overlooked, unheard, or like your care was just a checklist — you’re not alone. Many participants in Sunshine tell us the same thing: “I just want someone who understands me.”

At Independent Ability Care, we hear you — and we’re here for you. As your local NDIS provider in Sunshine, we offer real, consistent support that fits around your life, your culture, and your goals. Read More

Why Participants in Sunshine Choose Us

We understand that for many families in Sunshine — especially those from Afghan, Indian, Filipino, and Pakistani backgrounds — finding the right provider means more than just booking support. It means finding someone who respects your story and speaks your language.

Here’s what you can expect from us:

  • The same support workers, not new faces each week
  • Bilingual support in Dari, Hindi, Urdu, Tagalog, Farsi, and more
  • No confusing costs or unexpected charges
  • Culturally sensitive care that respects your values and way of life
  • Calm, consistent support — where you don’t have to repeat your story over and over

We take the time to understand what matters most to you — then build care around that.

What We Offer as a Local NDIS service provider in Sunshine

We support participants in Sunshine across all stages of life. But more importantly, we help you feel in control again.

Here’s how:

  • Support Coordination: We make your plan easier to understand and help you find services that actually meet your needs. You’re never left to figure it out on your own.
  • Community Access: Want to get back into the world? We'll support you to join groups, go to appointments, or just enjoy life outside the house — safely and confidently.
  • Transport Assistance: No stress getting to your doctor or social group. We get you there, on time and supported.
  • Home Maintenance: Help with little tasks that make a big difference — so you feel safe and comfortable at home.
  • Life Skill Development: Build confidence with everyday skills like budgeting, cooking, or using public transport — at your pace, your way.

We don’t just provide a service — we walk beside you while you grow.

Who We Work With in Sunshine

We work with people who’ve had enough of being treated like a number. Our participants include:

  • People with intellectual or physical disabilities
  • Multicultural families who want support in their own language
  • Participants who’ve had providers turn up late — or not at all
  • Carers who just want to know their loved one is genuinely cared for
  • People who feel like their goals have been forgotten — and want a fresh start

If you're looking for NDIS support in Sunshine that feels safe, steady, and real — you’ve found it.

Why We’re Different

We know what makes participants stay with us — and it’s not flashy websites or fancy plans.

  • Continuity — the same team, every time
  • Clarity — you’ll always know what’s happening and why
  • Culture — we don’t just translate, we understand
  • Compassion — no pressure, no judgement, no ticking boxes
  • Care that evolves — we grow with you, not ahead of you

We’re not just NDIS providers in Melbourne. We’re people who care.

You Deserve Better. Let’s Start Here.

If you’re ready for NDIS support in Sunshine that feels calm, respectful, and built around you, Independent Ability Care is ready to meet you.

Our Bundoora office is just a short drive away, so there’s always a friendly, local team ready to help — in your language, and on your terms. Read Less

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