Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

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NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

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Life skill development

Develop core life skills to easily achieve your goals.

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Assistance with Daily Life NDIS

Foster independence with our help.

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Hospital Discharge

NDIS Participants Discharging from Hospital

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NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

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NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

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24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

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NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

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NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

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Nursing

Receive effective care with our AHPRA registered nurses.

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Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

Professional
Care

Best Quality
Services

Highly
Professional Team

Skilled, Bilingual Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

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Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

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Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

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Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
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I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

Get in Touch with Our Friendly Team

Looking for a Reliable NDIS Provider in Dandenong? You’ve Found One.

When support feels rushed, disconnected, or unfamiliar, it’s hard to feel confident in your care. That’s why we’ve built our approach around people, not policies. As a long-standing NDIS provider in Dandenong, we offer consistent support, cultural understanding, and services that actually make your life easier — not more complicated.

We’re proud to be part of the local community, supporting participants with real care, in the language and way that works best for them. Read More

Why We’re a Trusted NDIS service provider in Dandenong

We do things differently from day one:

  • Reliable, familiar support workers who stick with you
  • Bilingual team fluent in Dari, Hazaragi, Hindi, Urdu, Tagalog, and Farsi
  • No rushed appointments or minute-by-minute billing
  • Deep understanding of local cultural communities
  • We focus on trust, safety, and real partnership — not just service delivery

Our support is grounded in respect, transparency, and genuine relationships.

Our Most Requested NDIS Services in Dandenong

As a local NDIS service provider in Dandenong, our support is shaped around your daily routine, community, and future goals.

  • Support Coordination: Work with a bilingual coordinator who understands your culture and can guide your plan with clarity.
  • Home Care Support: Help with meals, cleaning, routines, and keeping your home feeling safe and comfortable.
  • Community Access: Get out and about — for appointments, social activities, or building independence.
  • Short-Term Accommodation & Respite: Safe, supported short stays for carers to rest and participants to build skills.
  • Daily Life Assistance: From self-care to running errands, we’re here to support your everyday needs.

Every plan is tailored. No pressure, no confusion — just support that fits your life.

Who We Work With

We proudly support a broad range of participants across the Dandenong area:

  • People with intellectual and physical disabilities
  • Participants and families from multicultural backgrounds — including Afghan, Indian, Pakistani and Filipino communities
  • Those looking to switch providers and feel truly heard
  • Participants who want long-term, reliable care from a team that respects their values
  • Carers looking for transparent communication and peace of mind

If you’re looking for NDIS support in Dandenong that puts people first, we’d love to help.

What Makes Us Different

  • Consistent, culturally aware support teams
  • Transparent pricing — no surprise fees
  • Deep local experience supporting Dandenong families
  • Real relationships, not rushed visits
  • Our team listens first — then builds the right care around your goals

Participants often tell us they finally feel safe and respected. That’s why we do what we do.

Ready to Get Started?

We understand the local community because we’re part of it. If you’re ready for NDIS support in Dandenong that feels consistent, trustworthy, and culturally aligned, let’s talk.

Our main office is right here in central Dandenong, so help is never far away — and neither is someone who understands your journey. Read Less

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