Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

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NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

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Life skill development

Develop core life skills to easily achieve your goals.

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Assistance with Daily Life NDIS

Foster independence with our help.

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Hospital Discharge

NDIS Participants Discharging from Hospital

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NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

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NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

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24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

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NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

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NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

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Nursing

Receive effective care with our AHPRA registered nurses.

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Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

Professional
Care

Best Quality
Services

Highly
Professional Team

Skilled, Bilingual Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

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Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

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Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

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Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
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I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

Get in Touch with Our Friendly Team

Looking for a Reliable NDIS Provider in Ballarat? You’ve Found One.

If you've felt stuck with providers who didn’t return calls, didn’t listen, or didn’t understand your culture — you’re not alone. Many participants in Ballarat come to us after feeling like their support was more about ticking boxes than building trust.

At Independent Ability Care, we do things differently. As your local NDIS provider in Ballarat, we offer clear communication, consistent care, and support that fits around you. Whether you're starting fresh or switching providers, we’re ready to listen — and help you feel heard again. Read More

Why Participants in Ballarat Choose Us

Ballarat is a growing community — and that means local NDIS support needs to be just as flexible, respectful, and responsive.

Here’s what you can expect with us:

  • The same support workers, not a new person every visit
  • Bilingual, culturally aware staff who take the time to get to know you
  • Support in your language — we speak Dari, Hazaragi, Farsi, Hindi, Urdu, and Tagalog
  • No rushed sessions or confusing charges
  • Support that adapts as your life does — without pressure or judgement

We begin with an open conversation — not a sales pitch. Often, that starts with a friendly home visit or phone call, so you can get to know us and decide if we’re the right fit.

What We Offer as a Local NDIS service provider in Ballarat

We support participants at every stage of their journey — whether you need day-to-day help, post-hospital care, or support to build your independence over time.

  • Support Coordination: We guide you through your NDIS plan, explain your options, and help you connect with the right services.
  • Daily Living Assistance: Support with routines like dressing, showering, cooking, and managing appointments — always respectful, never rushed.
  • Transport Assistance: Safe, supported travel to and from community programs, health appointments, or day-to-day activities.
  • Life Skill Development: Learn everyday skills like budgeting, time management, or using public transport — at your pace.
  • 24-Hour Complex Care: If your needs are higher or more intensive, we offer round-the-clock support delivered with compassion and professionalism.

Our care plans are always tailored. You won’t be handed a “standard service list” — we build support around what you actually need.

Who We Work With in Ballarat

We support a wide range of participants in the Ballarat community, including:

  • People with physical, intellectual, or complex disabilities
  • Participants who’ve had difficult experiences with previous providers
  • Multicultural families seeking support in their preferred language
  • Carers who need reliable, transparent communication and peace of mind
  • Participants returning home from hospital or adjusting to new routines

If you’re looking for NDIS support in Ballarat that’s reliable, local, and genuinely helpful — we’re ready to meet you.

What Makes Independent Ability Care Different?

We’re not just a provider — we’re a team that shows up and follows through.

  • Qualified, bilingual staff with experience in disability, nursing, and community care
  • No minute-by-minute charging — we don’t bill for check-ins or rushed sessions
  • Continuity of care — you’ll see the same team members regularly
  • Respect for your culture and communication style
  • We support long-term progress, not just daily tasks

We’re an NDIS registered provider in Melbourne, and all our staff have Police Checks, NDIS Worker Screening, First Aid, and proper training.

You Deserve Better. Let’s Start Here.

If you’re ready for NDIS support in Ballarat that feels clear, calm, and built around your needs — not a system’s — Independent Ability Care is here.

Our Ballarat office is conveniently located on Lydiard Street, so you’ll always have a local team to talk to, plan with, and rely on when you need it most. Read Less

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