Our Services

Our mission is to provide a range of services that are person-centred, sustainable, goal oriented and flexible.

The Image Is Showing A Couple Is Playing With Boy.

NDIS Support for Intellectual Disabilities

Develop core life skills to easily achieve your goals.

The Image Is Showing The Team Member Is Giving Advise Of Life Skill Development.

Life skill development

Develop core life skills to easily achieve your goals.

The Image Is Showing The Team Member Doing Makeup Of Girl.

Assistance with Daily Life NDIS

Foster independence with our help.

IndependentAbilityCare-44-min

Hospital Discharge

NDIS Participants Discharging from Hospital

The Image Is Showing a Group Of People Playing Game.

NDIS Social and Community Participation

Choose the activity you want to be involved in and we'll make it happen.

The Image Is Showing The Team Member Is Giving Support Coordination To Client.

NDIS Specialist Support Coordination

Connect with the community and maximise your NDIS plan.

The Image Is Showing The Team Member Is Giving 24-Hour Support To A Girl.

24 Hour Complex Care Support

Providing 24/7 support for individuals with complex needs.

The Image Is Showing One Person Sitting On Wheel Chair And Other Girl Is Guiding The Chair.

NDIS Transport Providers

Learn how to access your community and pursue greater opportunities.

The Image Is Showing Two Girls One Is Standing And Other Is Sited And Talking.

NDIS Home Maintenance

Offering the best home maintenance and cleaning service in Melbourne.

IndependentAbilityCare-44-min

Nursing

Receive effective care with our AHPRA registered nurses.

The Image Is Showing Two Team Members Are Standing.

Home Care

Receive effective care with our AHPRA registered nurses.

Our experienced team of disability professionals

Our Values Put You First

Welcome to Independent Ability Care, where we’re dedicated to delivering exceptional disability services. With a participant-centred approach, NDIS registered providers prioritise fostering growth, self-sufficiency, and opportunities in a safe and inclusive space.

Join us in making a difference in our communities, both personally and professionally.

Professional
Care

Best Quality
Services

Highly
Professional Team

Skilled, Bilingual Support Workers

Why Choose Us?

Our values are at the centre of everything we do
for our participants, their families and the community.

Untitled-1

Clear Communication

We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.

person-centered-care

Person-Centered Care

Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.

dedication

Dedication

Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.

Participants Reviews

nafiza

Honestly best company, all I see is happy participant and best services. The directors are in contact with support workers all the time, day and night, their passion is noticeable about NDIS, you will not have seconds doubts coming into this company.

WE ALL LOVE YOU ❤️

- Nafiza
review-img

I heard about IAC from a friend who was happy with the services provided. So I called them up, talked to the team and since then, IAC have been very helpful for my son’s NDIS plan needs. Our NDIS support worker at IAC assisted me through the plan review and helped me gather the right evidence. Everything was completed in a timely manner. Now, my son’s NDIS plan includes services and the therapies that he requires. I feel satisfied and pleased that my son can finally access what he needs now, and I appreciate IAC.

- Panahzadeh
abbas

Thank you IAC! You guys have been very helpful and I appreciate the services I receive from you guys👌

- Abbas
Hanifa

Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.

- Hanifa
Zahra

Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.

- Zahra
Sami

Very happy with the services received 😊

- Sami
Sally

Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.

- Sally
Jan

I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.

- Jan
PBS

Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!

- Aaron, BeSpoke Behaviours PBS
Reza

I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.

- Reza

Our vision is to see people with disability living as empowered and equal citizens.

Get in Touch with Our Friendly Team

Looking for a Reliable NDIS Provider in Springvale? You’ve Found One.

If you’ve been let down by support workers who didn’t show up, didn’t understand your culture, or left you feeling more confused than helped — we understand. We’ve supported many families in Springvale who’ve faced the same challenges.

At Independent Ability Care, we take the time to listen — really listen. As your local NDIS provider in Springvale, we offer consistent, culturally aware care that’s shaped around you, not just your plan. Read More

Why So Many Springvale Families Choose Us

Springvale is a proud, multicultural community — and your support should reflect that. Whether you're from a Vietnamese, Afghan, Indian, Filipino, or Pakistani background, we know how important it is to feel understood.

Here’s what our participants say they value most:

  • The same familiar worker each visit — so you can build trust and routine
  • Support in your language — including Dari, Urdu, Hindi, Tagalog, Farsi and more
  • Planning that isn’t rushed or charged by the minute — because building trust takes time
  • Respect for your daily routine and family values — no pressure, just understanding
  • Support that grows with you — not stuck in a “one-size-fits-all” plan

We don’t start with services. We start with a conversation — often in your home, with no obligation. Just a chance to get to know each other.

What to Expect From Your Local NDIS service provider in Springvale

Our support starts with a conversation and grows into a plan that’s tailored, respectful, and realistic.

Here’s how we can support you:

  • Daily Living Support: We can help with personal care, meal prep, setting medication reminders, or organising appointments — whatever daily life looks like for you.
  • Hospital Discharge Support: We help you come home from hospital safely, with the right supports already in place — no scrambling.
  • Social & Community Participation: Whether it’s going to a local group, taking a trip to Springvale Library, or reconnecting with your faith community, we’ll help you do it comfortably.
  • Home Maintenance: Small jobs like changing light bulbs, fixing door handles, or clearing paths — simple things that make a big difference.
  • Nursing Services: Need medication support, wound care, or help managing a chronic condition at home? Our nurses are qualified, kind, and culturally aware.

Every service is delivered by screened, qualified staff who show up on time — and stay long enough to actually help.

Who We Support in Springvale

We support people who’ve had a rough start with the NDIS — and are ready to feel more in control.

We often work with:

  • Participants with intellectual or physical disabilities
  • Multicultural families who want support that speaks their language — and understands their culture
  • Carers who feel burnt out and just need someone reliable to help
  • People coming out of hospital who feel overwhelmed and unsure where to start
  • Participants who want to live more independently, but need a hand along the way

If you're looking for NDIS support in Springvale that brings calm, clarity, and care — that’s exactly what we’re here for.

What Makes Independent Ability Care Different?

We’re not a big, faceless agency. We’re a local team that’s walked with hundreds of participants — through tough transitions, bad provider experiences, and big milestones.

  • We don’t rotate staff every week — because trust needs consistency
  • We don’t charge for every five minutes — our focus is on outcomes, not ticking boxes
  • We’re registered, insured, and accountable — all our staff have NDIS Worker Screening, Police Checks, and First Aid
  • We offer bilingual support coordination — in Dari, Hazaragi, Farsi, Hindi, Urdu, and Tagalog —
  • We actually care — and that’s why many of our participants have stayed with us for years

You Deserve Better. Let’s Start Here.

If you're ready for NDIS support in Springvale that feels real, respectful, and tailored to your life — Independent Ability Care is ready to walk beside you.

Our Dandenong office is just minutes away, so help is always close — and always in your language, at your pace, and on your terms. Read Less

Skip to content