At IAC, we understand that transitioning from hospital to home can be a challenging time for NDIS participants. Our dedicated team is here to provide comprehensive support to ensure a smooth and safe discharge process.
Our Commitment:
We are committed to facilitating the timely and safe discharge of NDIS participants from hospitals. Our experienced support coordinators follow up with participants to ensure they are stable and settled in their living environment post-discharge.
How We Support You:
- Attending exercise classes
- Embracing new hobbies
- Attending gatherings (e.g. social, family, religious)
- Shopping
NDIS Hospital Discharge
NDIS Hospital Discharge Support in Melbourne
Leaving the hospital can be overwhelming — especially when you’re managing a disability. At Independent Ability Care, we’re here to make that transition easier. Our NDIS hospital discharge program in Melbourne helps you move safely from hospital back to your home or the right place for you, with support tailored to what you need.
What Does Hospital Discharge Support Mean?
Hospital discharge support is about making sure everything is in place for you to leave the hospital and settle back into your daily life. This means planning your care, helping with assessments, talking to hospital staff, and making sure your supports work well once you’re home.
We work closely with the NDIA Hospital Discharge team, hospital staff, and health liaison officers to make sure you get the right care at the right time. Read More
How We Help You Transition from Hospital to Home
Planning That’s All About You
We’ll sit down with you and your hospital team to create a plan that fits your needs — from personal care to home care and anything else you might need.
Keeping Everyone in the Loop
We stay in contact with hospital staff and NDIA health officers to gather important info about your health and care. This way, nothing is missed when planning your discharge.
Checking Your Home is Ready
If needed, we’ll organise assessments of your home to make sure it’s safe and set up with the support you need to live comfortably.
Getting You the Support You Need
Whether it’s support workers, equipment, or Specialist Disability Accommodation, we help you access all the supports that make life easier.
Being There After You Leave Hospital
Leaving the hospital isn’t the end of the journey. We’ll follow up regularly to make sure your supports are working well and adjust them as needed.
What Happens When You’re Discharged?
Here’s how the discharge process usually works:
- The hospital tells the NDIA you’ve been admitted.
- Someone from our team will contact you within four days to check-in.
- We work with the hospital to get all the info needed for your care.
- Planning meetings happen with you, the hospital, and NDIA to sort your support.
- Home assessments take place if needed.
- Your plan gets approved and put into action quickly.
- Our support coordinators stay in touch, making sure you’re settled and supported at home.
Why Choose Independent Ability Care for Hospital to Home Support?
- Experienced coordinators who understand hospital discharge challenges
- Great communication with hospitals and the NDIA team
- Support plans designed around your life and goals
- Bilingual and culturally aware staff fluent in Dari, Hazaragi, Farsi, Hindi, Urdu, and Tagalog
- Ongoing support to help you feel safe and confident once home
FAQs
What is hospital discharge support?
It’s a service that makes sure you leave the hospital safely and get the right care set up at home.
How soon will someone contact me after I’m admitted?
Our team will reach out within 4 days to start planning your discharge.
Can you help me get Specialist Disability Accommodation if I need it?
Yes, we’ll assist you in navigating the NDIS process to find the right housing and supports.
Will I still get support after leaving the hospital?
Definitely, we keep checking in to make sure your supports work well and update your plan if things change.
Ready to Make Your Hospital Discharge Easier?
If you or a family member needs support transitioning from hospital to home under the NDIS, get in touch with Independent Ability Care. We’re here to listen, plan, and support you through this important step. Call us today or book a free chat to find out how we can help. Read Less
How We Support You
Personalised Planning: Our support coordinators work closely with the NDIA Hospital Discharge team to develop individualised discharge plans tailored to your unique needs.
Communication with Healthcare Providers: We liaise with hospital staff and health liaison officers (HLOs) to ensure that all necessary information is gathered for your discharge, including personal care and daily living supports.
Home and Living Assessments: If needed, we assist in arranging home and living assessments to determine the best living arrangements and supports for you.
Access to Essential Supports: We help you navigate the NDIS process to access necessary supports, including Specialist Disability Accommodation, if required.
Post-Discharge Follow-Up: Our support coordinators engage with you and your support network to ensure that all services are in place and functioning effectively as you transition back home.
The Discharge Process
Our streamlined discharge process includes:
- Notification to the NDIA upon your hospital admission.
- Timely contact from our team within 4 days to discuss your needs.
- Collaboration with hospital staff to gather essential health information.
- Conducting planning meetings to finalise your NDIS plan and supports.
- Ongoing support to implement your plan and ensure a successful transition home.
Our Promise to You
Choice and Control
“Your Choice of Care.” At IAC, you manage all your supports. We are flexible in providing care quality and understand the importance of your selection and management of support delivery.
Participant Focus
“Focus on what the participant wants, and we deliver” We understand participant’s focus and our job is to focus on what the participant wants and support them with the best possible outcome.
Growth
“Accept the pace of your journey.” Everyone has their own journey and their own way of reaching their goals, we are here to go through this journey with you and support your growth.
Diversity
‘‘We are all the same.’’ At IAC, we have enthusiastic staff from different cultures who are proud of what they do. We have created an inclusive environment that promotes equality for all stakeholders and staff.
Participants Reviews
I’m so happy and satisfied with the support and assistance that I am receiving from IAC. They are going beyond their abilities and capacity to support their participants. I have been supported by my support coordinator to be able to drive again and gain my independence. I would highly recommend this service for people needing NDIS support.
Somaia is such an amazing support worker. She has lots of knowledge regarding the participant and was able to extensively and fluently assist with gathering evidence for her assessment during our appointment. I wish all DSW were as passionate and helpful as Somaia! Great Work Somaia!
I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.
Independent Ability Care is exceptional in their services. Having experienced a poor understanding and service from my previous provider, I can confidently say that Independent Ability Care is a company that truly cares.
Independent Ability Care has great support coordination services, I have been able to communicate to my support coordinator, Masoumeh, and build a good relationship. She has helped me maintain my referrals and have continuous supports. In comparison to my previous provider, I can see immense difference in the support and in turn that has affected how confident I feel to lead my life.
Previously I wasn’t clear on how support coordination works, I did have a support coordinator however I was not aware, since there was no proper communication. Since I was recommended Independent Ability Care I can see that they keep clear communication and things are managed in a timely manner.
Why Choose Us?
Our values are at the centre of everything we do
for our participants, their families and the community.
Clear Communication
We as NDIS service providers value the importance of a clear and open communication with our participant, their family & our staff within the wider community. We hear you.
Person-Centered Care
Our dedicated and passionate NDIS service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.
Dedication
Our devoted and passionate NDIS registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.
