Expert Home Care Nursing for Personalized Health Support
Receive professional and effective home care nursing with our AHPRA registered nurses.
Receive effective care
We have a team of highly qualified Registered and Enrolled nurses that provide individualised support plans and care that are effective in helping you achieve your community nursing care ndis goals and overall NDIS goals. They also provide home care nursing as required.
Services we provide:
- Individualised support plans
- Continuous assessment and management of ongoing illness
- Wound care
- Skin integrity assessments
- Swallowing assessments
- Pain management
- In home medication management and administration
Managing your health conditions
We ensure that clients with specific medical needs receive the appropriate care they need e.g., home care nursing.
We are always looking out for you and will continuously provide home nursing care and healthcare interventions when needed.
We will not influence your decision or limit your access to relevant information and care you need.
You are always in safe hands with our standardised protocols and qualified nurses.
You have rights and we are here to support
It is important to us that you know and understand your rights, we are here to support you and to provide encouragement, guidance, home nursing services and assistance in any choice that you make. We are continuously reviewing, improving and enhancing the home care nursing support that you receive.
Our
promise
to you
Choice and Control
“Your Choice of Care.” At IAC, you manage all your supports. We are flexible in providing care quality and understand the importance of your selection and management of support delivery.
Client Focus
“Focus on what the client wants, and we deliver” We understand the client’s focus and our job is to focus on what the client wants and support them with the best possible outcome.
Growth
“Accept the pace of your journey.” Everyone has their own journey and their own way of reaching their goals, we are here to go through this journey with you and support your growth.
Diversity
‘‘We are all the same.’’ At IAC, we have enthusiastic staff from different cultures who are proud of what they do. We have created an inclusive environment that promotes equality for all stakeholders and staff.
I live alone and the support I receive from Independent Ability Care is great. They have been coordinating my supports and making sure my pain is managed and all my supports are communicating I am greatly thankful.
Jan
Why choose us?
Clear Communication
We as ndis service providers value the importance of a clear and open communication with our clients, their family and our staff within the wider community. We hear you.
Person-Centered Care
Our dedicated and passionate ndis service providers and staff have one common goal when working with you: To provide you the dedicated care you deserve in a respectful and empowering manner at all times.
Dedication
Our devoted and passionate ndis registered providers of IAC have one common goal: To provide you with the dedicated care you deserve in a respectful and empowering manner at all times.
Frequently asked questions
Do you offer services in languages other than English?
Yes we do! We speak English, Dari, Persian and Hindi.
How does your pricing work, and does it align with the NDIS Price Guide?
We need to understand what care you need and your goals before recommending our services. Once we have a complete understanding, we ensure that the recommended services are affordable within your NDIS plan budget and the NDIS price guide; that there are no hidden costs.
How are your staff trained, and can I choose who works with me?
We ensure that our staff have the qualifications for the job and they receive regular trainings so as to ensure continuous improvement of our services. As long as the support coordinator possess the right qualifications to provide you the care you need (depending on the service required), we are happy for you to make the choice.
What is your process for feedback, complaints, and continuous improvement?
We continually review the feedback and complains that we get so that we can improve the services we provide. If there is a complaint, we will keep you informed throughout the complaints process and inform you of the outcome and the reason behind it. If you’d like to submit a feedback or complaint, submit this form and select “feedback”.
I’m representing an NDIS participant and would like to sign up, how should I contact you?
You can fill up the form here or if you prefer to speak to us to find out more about our services, ring us at 1300 595 949.